An email template is a pre-designed email design (as well as the design of website) which Easy Digital Downloads applies to all outgoing emails. They are also known as the transaction emails. The current version of Easy Digital Downloads sends 2 kinds of emails including Purchase Receipts and New Sale Notifications.

In short, email templates are the nice look of your outgoing emails.

If your Easy Digital Downloads installation is sending a unique email design each time and not the standard Easy Digital Downloads emails design You'll begin to develop brand consistency across all of your marketing channels including your website, transactional emails, newsletter, and social media.

This occurrence is especially true if you use a unique design and logos in your marketing to maintain brand consistency and awareness.

Yes. The email templates include an "empty," pre-designed HTML email template that you can replace with your content.

Please note: there is no guarantee or support for third party modules/providers.

Before you make any changes, it is important to backup your data.

• 1. Unzip the file.
• 2. In your theme's folder create a folder called "edd_templates".

  \[root]\wp-content\themes\[YourTheme]\edd_templates\

• 3. Copy the "emails" folder from the unzipped folder.

Customize email templates using the Easy Digital Downloads Admin

Go to Downloads > Settings > Emails, and you will find the sections, Email Settings | Purchase Receipts | New Sale Notifications .

Here you will find some elementary options where you can change the logo of emails and the content of emails. For more advanced modification you will have to edit the template in the file system.

Email Settings

- choose if you want to use plain text only or the HTML emails,
- choose a logo to be displayed at the emails,
- preview your email template,
- send test email.

Purchase Receipts

- set up the content of email for new purchase receipts

Sale Notifications

- set up the content of email for new sale notification

Customize email templates in the filesystem

You can modify email templates using your favorite IDE or text editor. The advantage of this method is that it gives you more control over the code used in the templates.

The files of email template to modify

• header-default.php - the HTML file contains the header of email
• body-default.php - the file contains the body of email
• footer-default.php - the HTML file contains the footer of email
• header.php - the header of a plain text email
• body.php - the body of a plain text email
• footer.php - the footer of a plain text email

Go to the section Downloads > Settings > Emails click at the button Send Test Email.

Bought an email template and need a bit of customization work completed? Let’s do it.

• - The path to the email templates is set wrong. Your CMS system cannot find the templates.

These are most common reasons. Ensure everything is okay.